We hereby inform you that RapiPay Fintech Private Limited (RFPL), its group entities or any of their authorized representatives will never: (i) ask for any upfront or advance payments like fees, charges, cash, fixed deposit, demand drafts, etc., for any reason whatsoever; (ii) offer any lucrative deals, gifts, vouchers, etc.; or (iii) send e-mails, SMSs or make phone calls asking for any confidential or sensitive information like login ID or username, transaction password, one time password (OTP), bank account details, card details, grid card values, CVV and / or any personal information such as name, date of birth, mother’s maiden name, identity proof, income details, etc. If you receive any e-mail, SMS and / or phone call asking for any advance payments like fees, charges, upfront cash, fixed deposit, demand drafts, etc., or requesting for any confidential, sensitive or personal information, you are advised to not respond to such e-mail, SMS and / or phone call. Making any such advance payment or sharing of any confidential, sensitive or personal information may result in fraud and loss. RFPL or its group entities shall not be liable for any kind of loss incurred or damage suffered as a result of any person (including but not limited to an individual, firm, company, trust or society) dealing with such unscrupulous persons, agencies, firms or companies or relying on or responding to such e-mail, SMS and / or phone call.